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Questions about the app, subscriptions or payments? We're happy to help. WhatsApp is the fastest way to reach us.

WhatsApp

Fastest support — billing, renewals and help. Usually replies within a few hours.

Chat: +880 1745-251958

Email

Prefer writing? Send us the details and we'll get back to you.

support@hostelhisab.com

Call

For urgent issues you can call us during business hours.

+880 1745-251958

💳 For subscriptions, renewals or a refund: message us on WhatsApp with your mess name and the manager's phone number, and we'll sort it out quickly.

Support hours

Saturday to Thursday, 10:00 AM – 9:00 PM (Bangladesh time). Messages sent on Friday or at night are answered the next working morning.

What to include

Your mess name and the manager's phone number.
A short description of the question or problem.
A screenshot, if something isn't working as expected.

Read our Terms Policy · Read our Refund Policy